Terms and Conditions
This website is owned and operated by PorrasMD. These Terms establish the terms and conditions under which you can use our website and services offered by us. This website offers visitors ONLINE CONSULTATION FOR FUNCTIONAL MEDICINE. By accessing or using the website of our service, you agree that you have read, understood and agreed to be bound by these Terms:
To use our website and / or receive our services, you must be at least 18 years of age, or the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to participate in these Terms as a binding agreement. You are not allowed to use this website and / or receive services if doing so is prohibited in your country or under any law or regulation applicable to your case.
By scheduling an appointment, you agree: (i) to make the corresponding full payment via Stripe (ii) you enter into a legally binding contract to receive a medical consultation with Dr. Porras. (iii) agree to follow directions, complete required tests and continue the indicated treatment.
The prices we charge for using our services are listed on the website. We reserve the right to change our prices for the services offered at any time.
"The fee for services does not include sent treatment, or laboratory tests indicated by the treating physician.
No health insurance is accepted.
Policy for rescheduling appointments and refunds
To reschedule a medical appointment, it must be at least 24 hours in advance and according to the availability of the treating physician. A reminder will be sent before the appointment. In case of no-show (virtual), there are no refunds; This is because the treating doctor was available for the agreed time and date.
In case of appointment cancellation, a refund must be requested at least 48 hours before your medical appointment. In addition, you must take into account the following: (i) the applicant must request the refund in writing via email. (ii) only the person who scheduled the appointment may request a refund. (iii) the refund can only be returned through Stripe to the account where the money transfer was made. (iv) the return will not be immediate, a reasonable period of at least 7 business days must be given for the refund. (v) the refund applicant will bear the transaction cost of the refund of the money required by Stripe.
We can, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for services. We may permanently or temporarily suspend access to services without prior notice or liability for any reason, or for no reason at all.
Possession of intellectual property, copyrights and logos.
The Service and all materials included or transferred, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Rights of Intellectual Property related to them are the exclusive property of Porras MD. Except as explicitly stated in this document, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit , publicly display, publicly perform, publish, adapt, edit or create derivative works thereof without prior authorization.
Right to suspend or cancel the user account
We may permanently or temporarily terminate or suspend your access to the service without prior notice and liability for any reason, even if in our sole determination you violate any provision of these Terms or any applicable law or regulation. You can discontinue use of the service at any time. Notwithstanding the contrary in the foregoing, with respect to paid services, said appointments will be suspended only at the expiration of the corresponding period for which you have already made the payment.
Compensation
You agree to indemnify and hold Dr. Fernando Porras harmless from any claim, loss, liability, claim or expense (including legal fees) that third parties make against you as a result of, or derived from, or in relation to your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, in no case will Dr. Fernando Porras be liable for indirect, punitive, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of benefits, goodwill, use, data or other intangible losses, arising from or related to the use or inability to use the service.
To the maximum extent permitted by applicable law, Dr. Fernando Porras does not assume any responsibility for (i) errors, errors or inaccuracies of content; (ii) personal injury or property damage, of whatever nature, as a result of your access or use of our service; and (iii) any unauthorized access or use of our secure servers and / or all personal information stored on them.
Right to change and modify the Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material way, we will notify you that material changes have been made to the Terms. Your continued use of the website or our service after such change constitutes your acceptance of the new Terms. If you do not accept any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Promotions and content emails
You agree to receive our messages and promotional materials from time to time, by email or any other contact form you provide us (including your phone number for calls or text messages). If you do not wish to receive such materials, appointment reminders, or promotion notices, simply let us know at any time.
Preference of law and dispute resolution
These Terms, the rights and remedies provided here, and each and every one of the claims and disputes related to this and / or the services, will be governed, interpreted and applied in all respects solely and exclusively in accordance with the internal substantive laws of Costa Rica, without respect for its principles of conflict of laws. All claims and disputes will be presented and you agree that they will be decided exclusively by a court of competent jurisdiction located in San José, Costa Rica. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.
Customer service and contact information
Please contact us to e-mail: functional_medicine@porrasmd.com